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135a complaint · reklamacija
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lesson 135 · grammar + 5 cards

a complaint · reklamacija

returning a faulty product

A product broke — how to complain, show the receipt, and ask for a refund or a replacement. Read, listen, fill the gap, answer. About six minutes.

⏱️ ≈6 min🧩 58 nalog · repository🔥 warm-up → 🎯 grammar → 📝 practice → ⚡ quick → 🃏 cards
00

warm-up

· ogrevanje — the 10-second version
it broke — I want a refund
01📦

the conversation

· it broke — I want a refund0 ✓
read the messages — when it's your turn, answer to send your reply
📦a complaint · reklamacija● online
Pozdravljeni, rad bi ___ ta izdelek.Hello, I'd like to make a complaint about this product.
14:02
Kaj je narobe z njim?What's wrong with it?14:03
Telefon se je pokvaril po enem tednu.The phone broke after one week.14:04
Imate račun?Do you have the receipt?14:06
Da, izvolite. Želim vračilo denarja.Yes, here you are. I want a refund.14:07
Lahko vam ponudimo popravilo ali nov izdelek.We can offer you a repair or a new product.14:08
Potem prosim za novega.Then a new one, please.14:10
02

practice

· answer about the conversation0 ✓
📱Kaj je narobe? 💡 telefon se je pokvaril
What's wrong?
✓ telefon se je pokvaril — “Telefon se je pokvaril …”
💶Kaj želi stranka najprej? 💡 vračilo denarja
What does the customer want first?
✓ vračilo denarja — “… želim vračilo denarja.”
🆕Kaj na koncu izbere? 💡 nov izdelek
What does he choose in the end?
✓ nov izdelek — “Potem prosim za novega.”
03

quick practice

· fast recall0 ✓
fast recall — tap the match.
📦reklamirati izdelek → English? 💡 to complain about a product
✓ to complain about a product
🔧se je pokvaril → English? 💡 it broke / stopped working
✓ it broke / stopped working
🧾račun → English? 💡 receipt
✓ receipt
💶vračilo denarja → English? 💡 refund
✓ refund
🛠️popravilo → English? 💡 repair
✓ repair
🔤

unscramble

· rebuild the Slovene word
the letters are jumbled — type the correct Slovene word
k e i m a l k z i i e d r t e a l r to complain about a product
e k e o s j v l r p i a it broke / stopped working
č u n a r receipt
n o i r e j a a d r v l a č refund
p a p o o l v r i repair
🎴

memory match

· pair Slovene with English0 pairs
tap two cards to find a matching pair — clear the board
04

cards

· drill the words
tap a card to flip · 5 cards
📦
reklamirati izdelek
to complain about a product
🔧
se je pokvaril
it broke / stopped working
🧾
račun
receipt
💶
vračilo denarja
refund
🛠️
popravilo
repair
lesson complete! 🎉
0 / 0
correct
slovenian-kb · lesson generated by 10_build_lesson.py